Help Center
How can we help?
Short, honest guides for every part of the product — from your first batch to refund rules.
2026-07-15 · 3 min read
Getting started: your first batch in five minutes
Sign in, write one prompt or paste twenty, pick ratio and resolution, and read your first contact sheet — the complete first-run walkthrough.
2026-07-15 · 3 min read
What are credits?
One credit is one unit of generation. The cost table per resolution, the two credit kinds (subscription vs pack), and the success-only rule.
2026-07-15 · 2 min read
Daily check-in rules
+2 credits once per UTC day, idempotent — how check-in works, when it resets, and what the credits can do.
2026-07-15 · 4 min read
Subscription vs credit packs: which track fits you?
Monthly credits that expire vs permanent credits that don't — the dual-track model explained with per-credit math and the 4K gate.
2026-07-15 · 2 min read
How to unlock 4K output
4K is the one subscription-only tier: any active plan unlocks it, then each 4K image costs 8 credits.
2026-07-15 · 3 min read
Reference image techniques
0–2 references per batch, shared by every prompt: what makes a good reference, when to add a second, and how to prompt the delta.
2026-07-15 · 3 min read
Batch mode: 20 prompts, one contact sheet
How batch mode works: one direction per line, 1 or 4 outputs each, fixed VD-NNN/MM slots, live cost estimate, success-only billing.
2026-07-15 · 3 min read
Sharing and downloading your images
Per-image downloads, no ZIP bundles, SynthID watermark on every output, and how to share results and prompts with your team.
2026-07-15 · 3 min read
Invite & earn: how the referral program works
$1 for every friend who signs up plus 20% commission on everything they spend — no cap. The mechanics, honestly stated.
2026-07-15 · 3 min read
Refund policy, in plain language
14-day full refund on completely unused purchases, case-by-case partial refunds, defect compensation — the summary; /legal/refund is the authoritative text.
2026-03-19 · 4 min read
Choosing a Model: A Practical Decision Framework
No feature list — just a direct "use this when" path across the Nano Banana image tiers and the Veo/Seedance video families.
2026-03-22 · 5 min read
Common Issues and Solutions
The most frequent problems — garbled text, inconsistent subjects, safety rejections, shaky video motion — with fixes confirmed through actual testing.
2026-03-20 · 4 min read
All Models Compared: Capabilities and Limits (March 2026)
Every model family side by side — resolution, duration, strengths, and real limitations. Based on our testing, not vendor marketing specs.
2026-03-19 · 4 min read
Nano Banana 2 Guide
Native 4K, up to 14 reference images, and standout virtual try-on — what Nano Banana 2 is best for, with copyable prompt structures.
2026-03-18 · 4 min read
Nano Banana Guide
The first-generation model: fastest in the family and great with Chinese prompts. White-background shots, lifestyle scenes, and reference-based editing — with prompt structures.
2026-03-19 · 4 min read
Nano Banana Pro Guide
The most instruction-accurate image model in the family: 2,000+ character prompts, live web retrieval, luxury-grade materials. When Pro is worth its cost — and when it isn't.
2026-03-21 · 5 min read
Prompt Templates Quick Reference
Ready-to-use prompt structures for each model and use case — white-background shots, try-on, campaign visuals, and video clips. Replace the brackets and go.
2026-03-21 · 4 min read
7 Habits for More Consistent AI Output
No broad theory — seven specific habits confirmed through extensive testing to actually improve results, each with a copyable example.
2026-03-22 · 5 min read
Seedance Series Guide (1.0 / 1.5 / 2.0)
Three versions, three jobs: speed and ratios in 1.0, audio-visual sync in 1.5, multi-shot narrative and physics in 2.0 — with prompt structures for each.
2026-03-23 · 5 min read
Veo 3.1 Guide
Native audio-visual co-generation: dialogue lip sync and ambient sound no other model matches. Core capabilities, prompt structures, camera vocabulary, and cost notes.
Put it into practice.
Everything in this guide runs in the same workbench — open it and try the steps while they are fresh.
Open the generator